Terms And Conditions

Terms And Conditions

The following terms and conditions establish the agreement between you and KingsCross Local Cars. Booking a taxi and utilizing our service signifies your unconditional acceptance of these terms and conditions as detailed in this agreement.

1. Definitions

"KingsCross Local Cars," "we," or "us" refers to the service-providing company. The terms "you" and "your" apply to any individual, business, or company making a booking with us.

2. Booking

2.1 It is your responsibility to allocate sufficient time for your journey to ensure timely arrival, especially for airport transfers requiring adherence to specific check-in times for flights. KingsCross Local Cars is not accountable for delays caused by inadequate time allocation or if you're not prepared to be collected at the allocated time.

2.2 Select a car size suitable for all passengers and luggage. KingsCross Local Cars does not guarantee carriage of an excessive amount of luggage. Please note that any child, regardless of age, is considered a single passenger.

2.3 Any requirement for wheelchair access must be specified at the time of booking.

3. Prices & Payment

3.1 Our quotation is based on the information provided by you. Unless stated otherwise, all prices are exclusive of VAT. Any applicable VAT will be charged additionally. Any substantial changes to the itinerary may lead to an alteration in the quoted price.

3.2 Our quote includes a 45-minute waiting period after the specified landing time and covers airport parking costs. Additional waiting time beyond this period will incur charges at the standard KingsCross Local Cars waiting rate. While we make efforts to accommodate flight delays, we are not obligated to do so.

3.3 Upon acceptance of our quote, you'll receive booking confirmation. It's crucial to review this confirmation for accuracy. Failure to notify KingsCross Local Cars of any discrepancies absolves us of responsibility for resulting delays or costs.

3.4 Payments for our services can be made via cash, credit card, or debit card.

4. The Service

4.1 You are responsible for the behavior of all passengers during the journey. Any soiling, damage, or negative impact on the vehicle by a passenger may result in a cleaning charge.

4.2 Eating, drinking, or smoking in the car is not permitted.

4.3 All children in the car must be appropriately restrained according to their height, weight, and age.

4.4 We cannot carry more passengers than permitted by licensing or insurance.

5. Cancellations

5.1 Notify us of any cancellations as soon as possible. Failure to cancel a dispatched vehicle will incur charges based on the distance covered by the driver at the point of cancellation.

5.2 Cancellations made before vehicle dispatch through our online system may incur charges on the original payment.

6. Liability

6.1 While we strive for timely arrivals, we are not liable for losses due to delays beyond our control. KingsCross Local Cars will not be held responsible for any losses incurred by you or your business under any circumstances.

6.2 Your luggage is transported at your own risk.

6.3 In the event of a breakdown, we will endeavor to provide an alternative vehicle to resume your journey promptly.

6.4 You are responsible for expenses, damages, costs, or losses arising from any act or omission by anyone in your party.

6.5 No party involved can exclude or limit liability for personal injury, death caused by negligence, fraudulent misrepresentation, or for matters unenforceable by applicable laws.

7. Termination

7.1 We reserve the right to terminate or refuse a booking immediately if any vehicle or driver is at risk due to abuse, violence, or damage from you or other passengers. No refunds will be provided for terminated journeys.

8. Miscellaneous

8.1 KingsCross Local Cars may subcontract obligations as stated in this agreement. You cannot assign, delegate, or transfer any rights or obligations under this agreement.

8.2 We reserve the right to alter terms and conditions at any time by updating this page. Ensure you regularly review these terms. Existing bookings will proceed at the rates in effect at the time of booking.

8.3 Information is stored, used, and processed according to the Data Protection Act of 1988.

8.4 This agreement represents the entire understanding between KingsCross Local Cars and yourself.

8.5 No provision in these terms intends to confer benefit to a third party. No third party may enforce rights under this agreement without a written agreement.

9. Disputes

Any dispute or claim must be made within 30 days from the booking pickup date. Claims made after this period will not be entertained by KingsCross Local Cars.

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What Customers Say
I have been using this minicab company for a few months now and I have never been disappointed. The drivers are always punctual, courteous and professional, and the cars are always clean and well-maintained. The booking process is easy and convenient, and the prices are very reasonable. What I appreciate most about this company is their attention to detail - they always go the extra mile to ensure that I am satisfied with their service. I would highly recommend this minicab company to anyone looking for a top-notch ride experience.
Brooke Hope
I recently used this minicab company and I was thoroughly impressed with their service. The driver arrived on time and was very friendly and professional throughout the journey. The car was clean and well-maintained, and the ride was smooth and comfortable. What really stood out for me was the level of communication from the company - they kept me informed about the status of my booking and even sent me a text message with the driver's details and contact information prior to the journey. Overall, I would highly recommend this minicab company to anyone looking for a reliable and hassle-free ride.
Robert Chambers